For anyone interested in an MCSA course, you should know that courses vary hugely; some work and some don't. You'll come across a number of options, both if you're new to network support, or an IT professional looking to formalise your skills with certification. If you're thinking of moving into the computing environment for the first time, you will possibly need to have some coaching before studying for the first of the four MCP exams needed to get qualified at the MCSA level. Look for a company that's able to create a bespoke package to fulfil your needs - try to talk this through with an advisor to determine what the best way forward is for you.

Many commercial training providers only provide office hours or extended office hours support; most won't answer after 8-9pm at the latest and frequently never at the weekends. Try and find training where you can receive help at any time of the day or night (no matter if it's in the middle of the night on a weekend!) Ensure you get direct access to tutors, and not simply some messaging service that means you're constantly waiting for a call-back at a convenient time for them.

World-class organisations opt for an internet-based 24x7 system involving many support centres throughout multiple time-zones. You will be provided with an easy to use environment which accesses the most appropriate office irrespective of the time of day: Support when you need it. Unless you insist on direct-access round-the-clock support, you'll regret it. You might not want to use the service in the middle of the night, but what about weekends, late evenings or early mornings.

There are a plethora of job availability in computing. Arriving at the correct choice out of this complexity often proves challenging. Working through a list of odd-sounding and meaningless job titles is a complete waste of time. Most of us have no idea what our own family members do for a living - so we're in the dark as to the intricacies of a new IT role. Arriving at an informed conclusion really only appears from a detailed examination of many shifting criteria:

* What hobbies you have and enjoy - these can define what possibilities will provide a happy working life.

* Are you aiming to reach a closely held dream - for example, becoming self-employed sometime soon?

* How important is salary to you - is it the most important thing, or is job satisfaction higher up on your priority-list?

* When taking into account all that Information Technology encapsulates, it's a requirement that you can see the differences.

* Our advice is to think deeply about the amount of time and effort you're going to give to gaining your certifications.

To be honest, your only option to research these issues tends to be through a good talk with an advisor that has a background in computing (and chiefly the commercial needs and requirements.)

Have you recently questioned the security of your job? Typically, this only rears its head when we get some bad news. Unfortunately, The cold truth is that job security doesn't really exist anymore, for nearly everyone now. Wherever we find rising skills shortages together with escalating demand though, we generally locate a fresh type of security in the marketplace; as fuelled by the conditions of constant growth, employers struggle to find enough staff.

Looking at the computer business, a recent e-Skills study showed an over 26 percent shortage in trained professionals. Essentially, we can only fill 3 out of every 4 jobs in the computing industry. Well qualified and commercially educated new staff are as a result at a complete premium, and it looks like they will be for much longer. It's unlikely if a better time or market conditions could exist for getting trained into this rapidly growing and developing industry.

One area often overlooked by potential students thinking about a course is 'training segmentation'. This is essentially the method used to break up the program for timed release to you, which vastly changes what you end up with. Many think it logical (with a typical time scale of 1-3 years for a full commercial certification,) that a training provider will issue one module at a time, as you pass each element. However: Many students find that the company's 'standard' path of training doesn't suit. It's often the case that it's more expedient to use an alternative order of study. And what if you don't get to the end in the allotted time?

In an ideal situation, you want ALL the study materials up-front - so you'll have them all to come back to at any time in the future - at any time you choose. This also allows you to vary the order in which you attack each section as and when something more intuitive seems right for you.

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